P.O. Box No. 12286, General Post Office,
Hong Kong
Tel: (852) 3197 8188 (Press "2" for English)
Press 1 for Fleet Card enquiries
Press 2 for Discount Card enquiries
Press 4 for service station related enquiries
Fax: (852) 8131 7900
Email: hkretailhotline@exxonmobil.com
For security reasons, please do not put your full credit card number in your email or fax to us. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.
Tel: (852) 3197 8188 (Press "2" for English)
Press 3 for Esso Smiles card enquiries
(Operating hours: 9am to 7pm, Mondays to Fridays, and 9am to 2 pm on Saturdays, closed on Sundays and public holidays)
Fax: (852) 8131 7900
Email: hk.contactus@essosmilesrewards.com
For security reasons, please do not put your full credit card number in your email or fax to us. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.