Contact us

ExxonMobil Hong Kong Ltd.

P.O. Box No. 12286, General Post Office,
Hong Kong

Esso Customer Service

Tel: (852) 3197 8188 (Press "2" for English)
Press 1 for Fleet Card enquiries
Press 2 for Discount Card enquiries
Press 4 for service station related enquiries
Fax: (852) 8131 7900
Email: hkretailhotline@exxonmobil.com

Smiles Call Centre

Tel: (852) 3197 8188 (Press "2" for English)
Press 3 for Smiles Card enquiries
Fax: (852) 8131 7900
Email: hk.contactus@essosmilesrewards.com