You need to successfully register your Esso Smiles card and update your birthday month online on www.EssoSmiles.com.hk at least 1 week before your birthday month. Also, you need to Opt-in to receive Esso Smiles marketing communication via SMS/push notifications at least 1 week before your birthday month.

No, the 2X Esso Smiles points offer is only for the purchase of Synergy fuel (Synergy Supreme⁺ premium petrol, Synergy Extra petrol and Synergy diesel).

You are eligible welcome to participate in other Esso Smiles promotions listed on Esso Smiles website, however both promotions cannot be enjoyed in conjunction. The final amount of bonus points credited will take after the promotion that grants you the higher amount of bonus points.

You will not be eligible to participate in the birthday reward promotion and earn the 2X Esso Smiles points if you opt-out of Esso promotional messages via SMS/push notifications.

No, there is no form to be filled in.

No, the 20% bonus Esso Smiles points is only applicable for the purchase of Synergy petrol and diesel products that are eligible for Smiles points earning.

Yes. To be awarded 20% bonus Esso Smiles points, you can combine qualifying Synergy fuel purchase made using all the Esso Smiles card / linked credit card registered on your name during each calendar month.

You can continue to participate in the promotion and earn the fuel purchase rewards if you meet the qualifying criteria. However, you will not be informed via SMS that the bonus Esso Smiles points have been credited into your Esso Smiles account.

Eligibility

1. This "2020 Hong Kong Esso Smiles Member Birthday Offer" ("Promotion") is open to all to Esso Smiles members who meet the criteria stated below ("Eligible Esso Smiles Members"). For avoidance of doubt, Esso Fleet Card, Discount Card, Private Label Cardholders are not eligible for this promotion.

Promotion Period

2. The Promotion Period shall be from 1st to last day of each calendar month.

   Birthday Month in	Promotion Period
   June	1 June 2020 to 30 June 2020
   July	1 July 2020 to 31 July 2020
   August	1 August 2020 to 31 August 2020
   September	1 September to 30 September 2020

Mechanics

3. An Eligible Esso Smiles member can earn 2X Esso Smiles points on all Synergy fuel of any amount at any Esso or Feoso service stations in Hong Kong in the member's birthday month during the Promotion Period ("Qualifying Transaction").
4. This Promotion is open to all Esso Smiles members who meet the following criteria:
   • Successfully registered his/her Esso Smiles card for redemption of rewards under the Esso Smiles Driver Rewards Programme for Hong Kong;
   • Provided his/her birthday month by registering Esso Smiles card and update member profile on www.EssoSmiles.com.hk at least one week before the birthday month;
   • Opted-in to receiving Esso Smiles marketing communications via SMS or Esso app push notifications at least one week before the birthday month; and
   • Made at least one Synergy fuel purchase within 12 months prior to his/her birthday month.
5. This Promotion is not valid for transactions from convenience store item purchase, and fuel redemption with Esso Smiles points, fuel coupon and fuel cash coupon redemption
6. This Promotion is not transferable and is valid for Qualifying Transactions made using:
   • the Esso Smiles card which number is indicated in the promotional SMS or Esso Smiles card that is tied to the Esso app account from which the member received the promotional push notification; or
   • a credit card which is linked to the Esso Smiles member which number is indicated in the promotional SMS (“linked credit card”).
7. During the Promotion Period, the member’s relevant Esso Smiles card / linked credit card must be presented to be swiped with the Qualifying Transaction.
8. Under this Promotion, the 1X bonus Esso Smiles points will be credited 4 to 6 weeks after the end of Promotion Period.
9. An Eligible Esso Smiles member can only participate in this Promotion in one month in each calendar year.
10. In case of dispute, the Esso Smiles member must present the original receipt for the Qualifying Transaction for verification.
11. Esso Smiles members who qualify for 20% bonus Esso Smiles points with a minimum purchase of 150 litres of Synergy fuel per calendar month will still be awarded accordingly.

Eligibility

1. 20% bonus Esso Smiles points fuel purchase reward promotion ("Promotion") is open to all Esso Smiles members whose membership is registered in Hong Kong ("Eligible Smiles Member").

Promotion Period

2. This promotion period shall commence from 1 June 2020 and end on 31 December 2020 ("Promotion Period").

   20% bonus Esso Smiles points reward	Start Date	End Date
   Jun Fuel Purchase Reward	1 Jun 2020	30 Jun 2020
   Jul Fuel Purchase Reward	1 Jul 2020	31 Jul 2020
   Aug Fuel Purchase Reward	1 Aug 2020	31 Aug 2020
   Sep Fuel Purchase Reward	1 Sep 2020	30 Sep 2020
   Oct Fuel Purchase Reward	1 Oct 2020	31 Oct 2020
   Nov Fuel Purchase Reward	1 Nov 2020	30 Nov 2020
   Dec Fuel Purchase Reward	1 Dec 2020	31 Dec 2020

Mechanics

3. To qualify for the 20% bonus Esso Smiles points ("Fuel Purchase Reward"), an Eligible Smiles Member must purchase at least 150 litres of qualifying product in any calendar month during the Promotion Period.
4. Qualifying product of the Promotion refers to Synergy petrol or diesel that is eligible for Smiles points earning.
5. This Promotion is valid for qualifying product purchases made during the Promotion Period using a valid Esso Smiles card or a credit card which is linked to the Esso Smiles member’s account (“linked credit card”). The Esso Smiles card or linked credit card must be presented and swiped during qualifying product purchase transactions.
6. Under this Promotion, the Fuel Purchase Reward will be credited to the Eligible Smiles Member’s account approximately 4 to 6 weeks after the end of the Promotion Period.
7. Eligible Smiles members can participate in this Promotion in conjunction with other Esso Smiles promotions.
8. In case of dispute, Eligible Smiles Members must present their original receipts showing the amount spent on qualifying products during the Promotion Period for verification.

1. All other terms and conditions of the Esso Smiles Driver Rewards™ Programme shall apply.
2. ExxonMobil Hong Kong Limited reserves the right to cancel or amend any or all parts of this Promotion and/or modify these Terms and Conditions without prior notice.
3. Should any dispute arise, the decision of ExxonMobil Hong Kong Limited shall be final.
4. In the event of inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
5. For enquiries, please contact the Esso Smiles Customer Service Centre at 3197-8188 during office hours.